Ask any group of construction equipment owners about the importance of their operators, and chances are you will hear very positive comments about the people in their cabs. That’s because, according to Kurt Wilson, it takes a combination of well-designed machines and proficient operators to achieve top production.
Wilson is one of three corporate trainers certified and qualified by Komatsu to offer expert-level instruction. They work with equipment owners and their staff members to help them get the most from Komatsu machines. With years of experience running equipment – as well as delivering training – all Komatsu corporate trainers have the skills and knowledge to help companies increase job efficiencies and operators enhance their skills.
They offer training at Komatsu’s Cartersville Customer Center in Georgia or at a customer’s requested location.
“As we work with operators, we are learning too,” said Wilson. “We have techniques, tips and information about the machines that we can share based on our experiences. At the same time, they often provide us with valuable insight that we can incorporate into our training and pass along to others. It’s a two-way street.”
Focusing on safety
Safety is of utmost importance, so Komatsu corporate trainers emphasize it in every session. “Once we have established that safety comes first, then we typically begin with classroom activities,” explained Todd Bresemann, another Komatsu trainer. “During these meetings, we present information about the machines, and, at the same time, participants help us better understand their particular circumstances and needs.”
When a group moves from the classroom to a site, they begin with a complete walkaround of the machine. “We go over pre-operation inspections thoroughly, then move to systems, functions and actual operation,” said Jason Gillard, the third training team member.
“We help operators familiarize themselves with the latest machine features as well as proven operational techniques,” noted Gillard. “Our aim is to assist those who run equipment to boost operational effectiveness, and to do so in ways that reduce maintenance issues. That leads to increased machine availability, which, in turn, provides even greater output and lower per-ton and per-yard costs.”
“Observing people in action is always part of the process, with the goal of pointing out strategies to use the machinery most effectively,” added Wilson. “We want to see companies achieve the greatest returns on their equipment investment as possible, and we know that skilled employees are one of the keys to doing that.”