How Komatsu Smart Construction Remote helps you support your machines from anywhere

Komatsu Smart Construction Remote helps you support your machines from anywhere, saving you time and expense

Komatsu Smart Construction Remote helps you support your machines from anywhere, saving you time and expense

Do you need to get data to your machines? Want to help your operators troubleshoot? If you have connectivity and Komatsu’s Smart Construction Remote solution, you can do both from anywhere, optimizing your time and making workflows more efficient.

With Smart Construction Remote, construction site managers can help operators troubleshoot issues in real time by viewing the same data they do. Managers can add new files without the time commitment of traditional methods, and transfer design files to multiple machines on-site with one click.

Komatsu Smart Construction Remote helps you support your machines from anywhere, saving you time and expense
Mike Salyers, senior product manager, Komatsu Smart Construction solutions

 

“In today’s world, we live by emails, text messages and live chats to get things done quickly, and visualize what needs to be accomplished,” said Mike Salyers, senior product manager, Komatsu Smart Construction solutions. “Smart Construction Remote gives you similar capabilities. It’s like a live support system for the machine and its operator, allowing you and the operator to make necessary adjustments while making sure the machine has the current information needed to complete a job — without allocating valuable resources and hours to get the machine up and running.” 

Salyers added that Smart Construction Remote has the capabilities to connect to all types of machines, including Komatsu intelligent Machine Control (iMC) equipment, machines equipped with select Topcon aftermarket systems, and select Topcon data collectors utilizing Pocket 3D field software. 

 

Komatsu Smart Construction Remote helps you support your machines from anywhere, saving you time and expense
With Smart Construction Remote, construction site managers can help operators troubleshoot issues in real time by viewing the same data they do. New files can be added and design files can be transferred to multiple machines on-site with one click — without allocating valuable resources and hours to get the machine up and running, according to Mike Salyers, senior product manager for Smart Construction solutions.

Easy to get started

To get started using Smart Construction Remote:

  • Visit Komatsu’s My Komatsu webpage and login, or set up an account
  • Navigate to the Smart Construction Marketplace (https://smartconstruction.mykomatsu.komatsu/products)
  • Click on ‘Smart Construction Remote’ and add it to your shopping cart
  • Input payment information when you’re ready to check out

Once activated, click ‘My Subscription.’ When you open the application, the Smart Construction Remote screen will appear after logging in. Begin the activation process to add the machines you want connected to Smart Construction Remote. A red bell will appear onscreen, and you can simply follow the prompts from there.

Once a machine has been activated, it can receive files and information remotely.  Multiple files can be sent at one time and downloaded from the machine. If necessary, files can be deleted from the machine’s control box.

If the operator needs assistance understanding if they are in the correct file or on the correct surface, or if there are issues that prevent them from working properly, Smart Construction Remote can be deployed, and managers can access the monitor and remotely correct machine settings or resolve issues.

“Smart Construction Remote’s remote-control function is just like sitting in the cab of the machine, but in the comfort of your office, home or location,” said Salyers. “A remote user can navigate the onscreen menus and make the necessary adjustment to the blade control’s point of emphasis, surface offsets, dozing modes and many more. Smart Construction Remote can also be used as a training tool to show operators how they can perform desired operation by executing functions in front of them, so they can actually see what they need to do.”

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