Komatsu's Demo Days
New tech helps drive record attendance at Demo Days, extra day added to the event
Komatsu’s 2022 Demo Days was years in the making — three, to be exact. Komatsu last held the event — which invites customers to try its latest machines and technologies — in the fall of 2019 before the COVID-19 pandemic shut down large gatherings. While events might have been paused, Komatsu innovation wasn’t. During the pandemic, the company released new machines and technologies that many customers were eager to try.
So, when Komatsu announced it was bringing back the popular event at its Training Center in Cartersville, Ga., current and potential customers, as well as their distributors, couldn’t wait to get back. Interest was so high that Komatsu turned Demo Days into a four-day event instead of its usual three.
“We could definitely see there was pent-up demand,” said Komatsu’s Ryan Stachowski, lead demonstration instructor and sales trainer, who was the emcee and host of Demo Days. “Our number of available slots were filled almost immediately. It took a lot of work and long hours to put Demo Days together, and the payoff is seeing the smiles on customers’ faces. You can tell that they truly enjoy being here.”
Among the highlighted machines was the D71PXi-24 intelligent Machine Control (iMC) 2.0 dozer that features new technology such as lift layer control, tilt steering control, quick surface creation and proactive dozing control. It’s now the largest of Komatsu’s hydrostatic dozers and maintains the super-slant nose design.
Attendees could also run a PC210LCi-11 iMC 2.0 excavator with auto tilt bucket control that enables automatic control of the bucket/attachment angle to match the cutting edge of the surface. Like all iMC excavators, the full bucket profile protects against over-excavation even when the machine is not facing directly toward the target surface. With iMC 2.0 and an IMU sensor, the full bucket edge stays on the surface and automatically returns the bucket to a horizontal loading position.
In total, more than 20 machines and haul trucks were available to operate at Demo Days. Komatsu also displayed products from its forestry and forklift lines, as well as provided information on ground engaging tools from Hensley Industries (a Komatsu company). Additionally, attendees could tour Komatsu’s Chattanooga Manufacturing Operation and see excavators and forestry equipment being built.
Komatsu Smart Construction solutions managers were on hand to answer questions and provide information about Smart Construction solutions, including the upcoming Smart Construction Office.
“Smart Construction is a foundation for what’s coming in the future,” said Bryce Satterly, Smart Construction solutions manager. “If you have Field, Office is the next logical progression of digital solutions. The integration of Office and Field offers great time savings because it reduces or eliminates the need to manually update scheduling and cost analysis, which is typically done weekly or monthly. Project managers always have the most current information, so they can make faster decisions.”
Contestants have fun
Stachowski emphasized that in addition to being able to operate equipment, attendees were eager to learn.
“They had really in-depth conversations with our experts and really challenged them for real solutions,” said Stachowski. “What I hope they take away from an event like this is that they learn a little bit more about Komatsu that they didn’t know before, and that this is a place they can get their questions answered by the people that work day in and day out to develop these machines for them.”
Komatsu plans to host another event sometime this fall.
Editor’s Note: This article is excerpted from a longer blog. Learn more about Demo Days by visiting https://www.komatsu.com/en/blog/2022/https://www.komatsu.com/blog/2022/new-tech-helps-drive-record-attendance-at-demo-days/.